Notice Effective Date: December 2020
Ferring Pharmaceuticals Inc. (“Ferring”) values your privacy. In this Privacy Notice (“Notice”), we describe how we collect, use, and disclose information that we obtain about our visitors to our website www.ferringusa.com (the “Site”) and the services available through our Site (the “Services”), and how we may use and disclose that information.
By visiting the Site, or using any of our Services, you agree that your personal information will be as described in this Notice. Your use of our Site or Services, and any dispute over privacy, is subject to this Notice and our terms of service, including applicable limitations on damages and the resolution of disputes. The Ferring terms of service are incorporated by reference into this Notice.
Accordingly, this Notice explains the efforts to balance our business interests in collecting and using the information we receive from you with your need for appropriate protection and management of any personally identifiable information that you share with us.
Personally Identifiable Information
Personally identifiable information includes your name, address, phone number, e-mail address or any other information which might reasonably be used to identify you individually.
Additionally, personally identifiable information may include an individual’s first name or first initial and last name in combination with any one or more of the following, when either the name or data elements are not encrypted: (a) Social Security number; (b) driver’s license number or California ID card number; (c) account number, credit or debit card number, in combination with any required security code, access code, or password that would permit access to an individual’s financial account. However, personally identifiably information does not include publicly available information that is lawfully made available to the general public from federal, state, or local government records.
Ferring collects personally identifiable information from web site visitors only when it is voluntarily provided. Ferring will not otherwise collect this information from you on our web site. At those portions of our web site where we provide you with the option to input personally identifiable information, we notify you of the uses we intend to make of that information in any given instance. If you wish to be removed or no longer consent to use, please make a request at Data Subject Contact Form or call toll-free at 1-888-FERRING (1-888-337-7464). When Ferring receives personally identifiable information, we may use it for reasonable business purposes. For example, we may use this information to contact you, via e-mail or regular mail, to provide you with information we believe may be of interest. It might also be used for compiling data and analyses to understand and serve our customers’ needs. We also compile data to evaluate the use and utility of the services we provide on-line. Your information may be transferred for processing and use to Ferring facilities in other countries and regions of the world.
Ferring may, in certain circumstances, share your personally identifiable information with third parties if necessary to achieve the notified purposes, or with third parties assisting Ferring with the processing of the information. Ferring will disclose personal data about you to a third party in the following circumstances:
- A legitimate business need or purpose exists;
- where applicable, as a result of a request by you;
- where we are required to do so under applicable laws or local statutes;
- where third party is a service provider that performs certain functions or services on our behalf; or
- where Ferring decides to sell, buy, merge or otherwise reorganize its business structure.
Ferring, however, will not sell your data (i.e. personally identifiable information and/or sensitive personal information as defined by the European Union General Data Protection Regulation (GDPR) and other global frameworks) under any circumstances.
The Ferring web site may also collect information from you that is not personally identifiable. For example, we might track information about the date and time visitors access our site, the type of web browser they used, and the web site from which they connected to our site. Our web sites collect this information by depositing certain bits of information called “cookies” in a visitor’s computer. This technology does not collect an individual visitor’s personally identifiable information. Rather, this information is collected in an aggregate form. The cookies can tell us how and when pages in a web site were visited and by how many people. This aggregate information will enable us to improve our web sites to serve and inform you better. It also may allow you to shortcut access to points of interest on our web site when you re-enter our system. Attaching this device to your system has no effect on how it performs.
Links to Other Sites
As a resource to our visitors, Ferring may provide links to other web sites. We try to carefully choose web sites, which we believe are useful and meet our high standards for the accuracy and utility of information. However, because web site design and content can change so quickly, we cannot guarantee the standards of every web site to which we link. Likewise, we are not responsible for the content of any non-Ferring site. We also cannot guarantee the privacy policies of these other sites and suggest you check the privacy policies of those sites directly.
Third-Party Ad Networks
Users in the United States may opt out of many third-party ad networks. For example, you may go to the Digital Advertising Alliance (“DAA”) Consumer Choice Page for information about opting out of interest-based advertising and your choices regarding having information used by DAA companies. You may also go to the Network Advertising Initiative (“NAI”) Consumer Opt-Out Page for information about opting out of interest-based advertising and your choices regarding having information used by NAI members. Opting out from one or more companies listed on the DAA Consumer Choice Page or the NAI Consumer Opt-Out Page will opt you out from those companies’ delivery of interest-based content or ads to you, but it does not mean you will no longer receive any advertising through our Site or on other websites. If you wish to opt out of our sites please contact 1-888-FERRING (1-888-337-7464), Monday through Friday, 8 AM to 7 PM ET to speak to a representative or leave a voicemail. You may continue to receive advertisements, for example, based on the particular website that you are viewing (i.e., contextually based ads). Also, if your browsers are configured to reject cookies when you opt out on the DAA or NAI websites, your opt out may not be effective. Additional information is available on the DAA’s website at www.aboutads.info and the NAI’s website at www.networkadvertising.org.
Ferring will make every reasonable effort to maintain the accuracy and confidentiality of any personal information you supply to us. If you wish to make additions or other corrections to the information that you have sent in, please contact us at globalDPO-ferringus.ethicspoint.com.
We have implemented commercially reasonable precautions to protect the information we collect from loss, misuse, and unauthorized access, disclosure, alteration, and destruction.
Further, we take steps to limit access to personal information to certain Ferring personnel only – and per a need to know basis. We also take steps to educate our personnel about their obligations to protect your privacy rights as they relate to your personal information which may be collected.
You should take steps to protect against unauthorized access to your password, phone, and computer by, among other things, signing off after using a shared computer, choosing a robust password that nobody else knows or can easily guess, and keeping your log-in and password private. We are not responsible for any lost, stolen, or compromised passwords or for any activity on your account via unauthorized password activity.
Ferring does not intentionally collect or retain personally identifiable information from children who are younger than 18 years of age. If your child may have submitted information to us without indicating his or her actual age, and you would like it removed, please contact us at globalDPO-ferringus.ethicspoint.com, and we will delete it immediately.
Particularly, our Services are not designed for children under 13. If we discover that a child under 13 has provided us with personal information, we will delete such information from our systems.
Any changes to this privacy Notice will be communicated promptly at this location. Please check the privacy page periodically to review any changes, which we reserve the right to implement at our own discretion and pursuant to internal Ferring directives.
If you have any questions, concerns or requests regarding this Privacy Notice, please contact us at globalDPO-ferringus.ethicspoint.com or call toll-free at 1-888-FERRING (1-888-337-7464).